I have been wrestling with the issue of negative comments on artist pages. Overall, there have been very few negative comments up until this week. A number of negative comments came in and once again brought this issue to the front burner.
At this time I have adopted a policy that dumps negative comments in the trash. This has the advantage of preventing possible flamewars on artists pages, but the disadvantage of censoring legitimate opinions on artists and creating an echo chamber for an artists fan base.
Another approach is to allow negative comments (with edits removing personal attacks or vulgar references) and include the ability for users to vote on individual comments. This allows the community to express an opinion on a particular comment.
A full open comments forum is a non-starter as was demonstrated by some of the language that came through this week.
So what do you think? Dump ’em? Vote on ’em? Let me know.